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Eurydice
Community Manager
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Joined: Mar 24, 2005
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Puzzle Pirates News! Reply to this Post
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Ahoy, all!

We have some updated news about Puzzle Pirates! On April 6th, it will be transferred to a company called Grey Havens. Grey Havens is a group of former Three Rings employees who have come together to keep the games and communities we love alive and happy.

Thank you so much for your patience while you waited for news of what was in store for Puzzle Pirates’ future! The transfer of the game will involve some extended downtime, which may start the evening of Tuesday, April 5 and also affect service on Wednesday the 6th. We will keep you posted here on the forums and on our Facebook and Twitter channels.

Cheers,
The Dread Ringers
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Sigismundo tells you, "Ask not for whom the tiny violin shrills. It shrills for thee."
[Apr 4, 2016 2:07:12 PM] Show Printable Version of Post        Send Private Message    http://www.guildcafe.com/member/Eurydice [Link]  Go to top 
Eurydice
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Re: Puzzle Pirates News! Reply to this Post
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Please note that during the downtime mentioned above, YPPedia will be set to read-only. It'll be editable again when the transition work is done.
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Sigismundo tells you, "Ask not for whom the tiny violin shrills. It shrills for thee."
[Apr 4, 2016 3:08:12 PM] Show Printable Version of Post        Send Private Message    http://www.guildcafe.com/member/Eurydice [Link]  Go to top 
Prometheus
OceanMaster
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Re: Puzzle Pirates News! Reply to this Post
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Ahoy, mates!

We will be taking the servers down today at 4:30 PM Pacific for some follow-up transition maintenance. We estimate this downtime to last for approximately 45-60 minutes. We will post an update here when the servers are back up.

Thank you for your patience and understanding!

- Pro
[Apr 8, 2016 3:56:04 PM] Show Printable Version of Post        Send Private Message    http://www.puzzlepirates.com [Link]  Go to top 
Prometheus
OceanMaster
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Re: Puzzle Pirates News! Reply to this Post
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We will post an update here when the servers are back up.

- Pro


...and we're back!
[Apr 8, 2016 5:33:23 PM] Show Printable Version of Post        Send Private Message    http://www.puzzlepirates.com [Link]  Go to top 
Cronus
OceanMaster
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Ahoy, mates.

The servers should all be transferred and we're working to correct any lingering issues. We still have a number of things that we need to work on before we consider implementing any new content. Thank you for all the patience you’ve had.

Unfortunately due to the size of our new support team, we are no longer able to provide German language support.

This means that players on Opal should expect to see the following changes:

- New game content on Opal may be displayed in English.
- Responses to support queries in German will be answered in English along with a German translation via Google Translate.
- The events reflected in game will be in English.
- Players reading the Opal forums should continue to feel free to contact us via petition to inform us of any Forum Guideline violations.

We understand that this will be upsetting for our German community and those who enjoy playing on Opal. We're sorry that we have to make these changes. It was an incredibly difficult decision, but one that was ultimately necessary.
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[Apr 19, 2016 8:19:51 AM] Show Printable Version of Post        Send Private Message [Link]  Go to top 
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