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Ikxux



Joined: Jul 31, 2017
Posts: 1
Status: Offline

How do I contact the Puzzle Pirates team? Reply to this Post
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Hi,
I wanted to buy some dubloons, but need to increase my payment limit.
I tried e-mailing support_billing@puzzlepirates.com adn even customer serviçe...

Uptil now no reply for 3 days. anyone know of any other way I can contact support?
[Aug 4, 2017 6:36:39 AM] Show Printable Version of Post        Send Private Message [Link]  Go to top 
TexasBeesh

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Joined: Oct 14, 2005
Posts: 1754
Status: Offline
Re: How do I contact the Puzzle Pirates team? Reply to this Post
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Billing support is the correct way. It does take a few days.

Be sure you have listed:

Account name
Pirate name
How much you would like to increase the limit.

And that you are sending this e-mail from the registered e-mail address attached to the account name.

I think anything over $800 might need written consent.
----------------------------------------
Seatexan - on the Midnight side of Cerulean
LOW RACK PRICES AT DRESSED TO KILL - NAMATH
Always looking for Pollack Sloops!
[Aug 4, 2017 10:01:29 AM] Show Printable Version of Post        Send Private Message [Link]  Go to top 
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