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Print at Sep 22, 2019 4:52:59 AM View all posts in this thread on one page
Posted by Ikxux at Aug 4, 2017 6:36:39 AM
How do I contact the Puzzle Pirates team?
Hi,
I wanted to buy some dubloons, but need to increase my payment limit.
I tried e-mailing support_billing@puzzlepirates.com adn even customer servi├že...

Uptil now no reply for 3 days. anyone know of any other way I can contact support?

Posted by TexasBeesh at Aug 4, 2017 10:01:29 AM
Re: How do I contact the Puzzle Pirates team?
Billing support is the correct way. It does take a few days.

Be sure you have listed:

Account name
Pirate name
How much you would like to increase the limit.

And that you are sending this e-mail from the registered e-mail address attached to the account name.

I think anything over $800 might need written consent.
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